Build membership - save more lives!

Build membership - save more lives!

by Claudia Perrone 23. October 2009 12:20

Best Friends’ Terri Shoemaker did a session on Fundraising that was chock-full of good information…

Get this: 75% of donated revenue comes from individuals. WOW! Who knew!

Who are these donors and how do we find them? Where can you gather names?

-       special events

-       vols

-       board members & their contacts

-       community publications and listings

-       workplace campaigns

-       vendors

YOU HAVE TO ASK! How?

-       it begins with data management (all forms of giving start here)

-       it costs to ask people for money  - and you need to collect data in order to ask them again….. other wise it’s a waste of $$$!

o   Resources:

  • etapestry.com (free software when you have 500 donors or less)
  • orangeleap.com (free software for data management to NPO’s – they just sell the tech service)

-       81% contribute when ASKED – remember, tap into that emotional connection when asking.

-       Once someone gives you $$, send a thank you card or email to every person who has donated. It could be as simple as a generic greeting card that you send – don’t worry about getting fancy – just be sure to say “thank you!”

-       IF you have waited too long (about a month) to send a thank you, do it in January and send them a letter for tax purposes… but, try NOT to get into this situation in the first place!

 

A few different ways to ASK:

-       Emails

-       Website

-       Honor/Memorial Donations (in lieu of gifts)

-       Direct mail

Direct Mail: most of your $$$ will still come through the mail.  Here’s some lingo:

-       “House” mailings go to previous donors, lapsed donors.

-       “Prospect” mailing goes to people who haven’t given before

 

If you do ONE mailing, the best time of year is during holiday season, towards the end of the tax year.

How do you take your story and make it an appeal?

-       Add an offer (answer the ??? “how does my $$ go to work – what specifically will it be doing?”)

-       Ask!

-       Include these mailing elements: outer envelope, letter, response form & envelope. Put images on your envelopes to get people to open them!

 

Testing: Track your data so you know if it works or not.  Build on your successes!

 

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Best Friends’ Elizabeth Doyle took the second half of the session to talk about how to write appeals – it’s an art, not a science! Here are a few tidbits to keep in mind when writing your appeals:

-       People like to give money to a solution, not a problem. Tell them how you are trying to solve the problem!

-       Answer the question… “why is giving your organization $$ a good idea?”

-       Don’t sound desperate. It may work one…. But not the ten times after that!

-       Sound organized! The more organized you sound, the more of a good investment you seem like.

-       Animal lovers can be sensitive. Don’t show the gory picture and tell the horrible details… this is the problem (remember?!).

-       People can relate to one animal much better than a million.

 

Just remember... ASKING should be a regular part of your routine. It feels uncomfortable, but you have to do it. If someone doesn’t have time to transport or volunteer, chances are they will help by donating $$

 

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